Category Archives: Uncategorized

Increases in accidental calls to 9-1-1 – A drain on already limited resources

Charlotte County Emergency Communications Centers are requesting assistance from the public in relation to their cellular devices and 911 accidental calls. Charlotte County has seen a 33% increase in 911 calls compared to the same time in 2022. Much of … Continue reading

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Calling ALL Multi-Line Telephone System Owners

Did you know that in February of 2020 that Kari’s law went into effect nationally?   Kari’s Law requires all multi-line telephone system (MLTS) owners to program their systems so that a user can dial “9-1-1” to reach emergency services without … Continue reading

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Update Allows Dispatchers Access to Important Medical Information

Both Charlotte County Sheriff’s Office and Punta Gorda Police Dept 9-1-1 Centers are using a secure web-based platform through Rapid SOS that allows access to emergency data via applications completed by the phone owner. This data is only provided by … Continue reading

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COVID – 19

With the growing attention related to the COVID-19 outbreak we understand here at the Charlotte County E911 Office that citizens may be looking to all sources for information and direction to include the Charlotte County E911 web page. To that … Continue reading

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50 Years of 9-1-1

Today the 9-1-1 industry celebrates a very important day in history. On February 16, 1968, Senator Rankin Fite made the first 9-1-1 call in the United States in Haleyville, Alabama. Several years later, 9-1-1 became the nationally recognized number for … Continue reading

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“911” Call If You Can, Text If You Can’t

“9-1-1” – Call if You Can, Text if You Can’t! Unable to hear or speak and have an emergency? Reaching emergency services under those circumstances just became easier in Charlotte County. Both Charlotte County Sheriff’s Office and Punta Gorda Police … Continue reading

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Hurricane Irma and the 911 System

What you should expect from 911 services during Hurricane Irma.  Hurricane Irma as you know is a major weather event that is expected to have a significant impact on Charlotte County and the surrounding area.  It is important to only … Continue reading

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Clearing up misinformation regarding Text to 911

On Monday, March 27, 2017 a local media channel reported that Charlotte County was currently accepting text to 911.  Contact was made with the media channel to advise them that this statement was inaccurate. The media may have gotten Charlotte County mixed up … Continue reading

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Charlotte County 911 Outage

At 0542 hours on the morning of January the 8th, Charlotte County E911 experienced a 911 outage that affected both Charlotte County Sheriff’s Office and Punta Gorda Police Departments 911 centers ability to receive and answer 911 calls. When notified of … Continue reading

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Leadership … What does it take to become a leader?

Some say effective leadership is a learned skill, while others claim leadership to be inherited. Maybe it’s a little bit of both. Regardless of the view point, there is no doubt that the following two individuals are proven leaders in … Continue reading

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