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Know Your Location

With the advances in technology, it is often assumed that a 911 operator is going to know exactly where a caller is calling from regardless of what type of device he is using to make the call. That’s not necessarily so and users of the 911 system should always make it a point to know

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Outcomes: Good and Bad

In February of this year, one of Charlotte County Sheriff’s Office Public Safety Dispatchers, Bethann Alexin was recognized by the media for saving the life of a person who had gone into cardiac arrest. Kudos go out to Operator Alexin. It’s a wonderful feeling when a 9-1-1 operator receives feedback from a person who survives

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