Author Archives: e911admin
Career Opportunities as a 911 Operator
Want to work in a fast-paced, team-oriented position with the ability to save lives and improve your community, all from a comfortable office setting? Are you the kind of person that likes to know everything going on in your town … Continue reading
National Public Safety Telecommunications Week
Each year, the second week of April, we come together to recognize the headset heroes who work tirelessly behind the scenes and play a crucial role in ensuring the safety of the community and first responders. National Public Safety Telecommunications … Continue reading
Increases in accidental calls to 9-1-1 – A drain on already limited resources
Charlotte County Emergency Communications Centers are requesting assistance from the public in relation to their cellular devices and 911 accidental calls. Charlotte County has seen a 33% increase in 911 calls compared to the same time in 2022. Much of … Continue reading
Calling ALL Multi-Line Telephone System Owners
Did you know that in February of 2020 that Kari’s law went into effect nationally? Kari’s Law requires all multi-line telephone system (MLTS) owners to program their systems so that a user can dial “9-1-1” to reach emergency services without … Continue reading
Update Allows Dispatchers Access to Important Medical Information
Both Charlotte County Sheriff’s Office and Punta Gorda Police Dept 9-1-1 Centers are using a secure web-based platform through Rapid SOS that allows access to emergency data via applications completed by the phone owner. This data is only provided by … Continue reading
COVID – 19
With the growing attention related to the COVID-19 outbreak we understand here at the Charlotte County E911 Office that citizens may be looking to all sources for information and direction to include the Charlotte County E911 web page. To that … Continue reading
50 Years of 9-1-1
Today the 9-1-1 industry celebrates a very important day in history. On February 16, 1968, Senator Rankin Fite made the first 9-1-1 call in the United States in Haleyville, Alabama. Several years later, 9-1-1 became the nationally recognized number for … Continue reading
“911” Call If You Can, Text If You Can’t
“9-1-1” – Call if You Can, Text if You Can’t! Unable to hear or speak and have an emergency? Reaching emergency services under those circumstances just became easier in Charlotte County. Both Charlotte County Sheriff’s Office and Punta Gorda Police … Continue reading
Hurricane Irma and the 911 System
What you should expect from 911 services during Hurricane Irma. Hurricane Irma as you know is a major weather event that is expected to have a significant impact on Charlotte County and the surrounding area. It is important to only … Continue reading
Clearing up misinformation regarding Text to 911
On Monday, March 27, 2017 a local media channel reported that Charlotte County was currently accepting text to 911. Contact was made with the media channel to advise them that this statement was inaccurate. The media may have gotten Charlotte County mixed up … Continue reading